The United Community Bank of Pawnee is located just off the square at 619 5th Street. UCB can trace their roots back to 1907. The bank began as the Farmer’s State Bank in Greenfield, Illinois and has grown a lot over the years. In fact, today United Community Bank (UCB) is a $2.5 billion bank operating seven bank brands with more than 100 bank and ATM locations in 33 communities. However, the benefit Pawnee customers get is that although part of a large banking group, this branch prides itself on offering all the amenities of a large bank, with small town service and values that local customers have come to appreciate.
Tina Prose said, “We are a full service bank. We do everything here that any other bank can do. This includes checking accounts, saving accounts, CD’s, and any other type of service.”
While Tina said that everyone pretty much knows about the usual services like checking and savings etc. she said, “There are some services our customers may not know about that are noteworthy to mention.”
The first one Tina explained was for those traveling out of the country. “If traveling to a foreign country, we can order the currency and probably have it the next day.”
Another noteworthy item that Tina mentioned was a reloadable debit card called the ACE card. “We have a lot of customers here doing wire transfers.”
The ACE card can save a lot of money over wire transfers. “You can do it in that family member’s name, and then give it to that family member. It is immediate; it costs $5.00 for the card and then just $1.00 per re-load. This saves at least $25.00 in a wire transfer.”
This is very useful for getting cash to those out of state, for example, it’s a great way to send money to grandkids for their birthdays. “They don’t have to wait for a card through the mail. We have gift cards too,” Tina added, “They are not reloadable, but you can have up to $500 on a gift card and on the ACE card you can have up to $1000.”
The Pawnee branch is also community minded in many ways, Tina shared. She said that the bank is always involved in community events “I’m involved with Pawnee Prairie Days and the Pawnee Lions Club for the bank as well.”
The bank has also developed programs to help customers when they get into trouble. She explained that Robert Narmont, Chairman of the Board and his wife Marcia, SPV Public Relations, developed overdraft loans. “This is a way to get your account back in shape. They really care about this community.”
Through ‘Casual for a Cause day’s’, employees pay to wear casual clothing on Fridays and when it is the Pawnee branch’s turn, the money has been used for a charity in the Pawnee Community. “One organization we have donated to is the food pantry here in Pawnee. The money has gone back in the community,” Tina shared.
On the loan side, Trevor Engelke said that at UCB Pawnee that, “We offer all different types of loans; agriculture, commercial, consumer, auto, and residential mortgages and credit builder loans.”
The great benefit he added to taking out a loan at UCB here in Pawnee is, “You deal with the same person throughout the loan process.”
Tina said the Bank’s directors and leaders are all about family and the community. “Our CEO and Vice President they are all about helping our families. They are very good to our employees and it starts at the top. At the bank we have 13 employees and about half are from Pawnee. I like to keep it local if I can.”
One group that Tina says they really try to assist in Pawnee is the elderly and disabled to the extent that they are willing to go out to the car to assist them, or even meet them at their home when they need special assistance like a notary.
Another service offered at the Pawnee branch is coinage. Again, since this is often heavy, an elderly or disabled customer can call and they will come out, or the customer can go through the drive through and ask for assistance. Safety deposit boxes are also available at UCB Pawnee.
During this Cornavirus Pandemic, the lobby is currently closed, however, patrons come into the bank by appointment and all three lanes are open and Tina added. “We can still conduct all necessary business through all 3 lanes, including loan assistance.”
Tina said it best when she added, “We are more than just a full personal service bank. We care about our customers here”